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| Frequently Asked Questions
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How can I be sure that I am buying from a secure shop?
We use 128-bit SSL (Secure Socket Layer) encryption throughout our whole order process. We use a real time, online, Autorize.Net Secure payment gateway. Your credit card number is never stored anywhere in our system. Additional protection during authorization includes fraud screening of each transaction prior to submission, Address Verification Service (AVS) and card verification value 2 (CVV2). For more information about security measures, check the "About us" section, or contact us at
Can I send a fragrance as a gift to a friend?
Yes, you can! Make an order as you would for yourself (go to the product page that you want and click "add to shopping bag"), then proceed to checkout (click "Order Now"), and check the box next to where it says "Ship to an address different than my billing address". Fill in your details and address at the "Billing Address" section (for billing purposes), and fill in your friend's details at the "Shipping Address" section. Your gift will then be shipped to your friend!
You may request, by writing this in the "comments" field, that the receipient does not receive an invoice with the package.
How much will the shipping cost?
First, if your total is over $99, you will receive FREE Shipping.
Secondly, we at , have designed a built in calculator that connects to UPS online, before you make your order. It calculates exactly how much it will cost to ship your specific order to your address, according to your zipcode. It will display a list of the available shipping methods to your area and the price of each one. In this way, you can be sure that you are getting real, honest rates as well as the lowest prices.
UPS is our preferred method of shipping, as it is insured, as opposed to the postal office service. It is also faster and your shipment is guaranteed to arrive directly to you.
What are your shipping policies and transit times?
Shipping policies and transit times can be checked in our Shipping and Handling information section.
How come your prices are so low?
1. We do not pay rent for retail space nor do we have the other expenses that come with it. We can, therefore, afford to sell our products at a much cheaper price than other stores.
2. We buy and sell in large volumes thus saving on each product's price, and passing it on to the customer.
3. Excellent wholesale connections which have been established years ago.
Does Love4Perfume.com sell copies, old and/or used products?
We do not carry or sell any imitations, knock offs, old, or used items. The quality of our products is equal to what you will find at the department stores. The only knock you?ll get is our knock out prices!
Can I have my order delivered to a post office box?
No, UPS does not deliver packages to post office boxes. You must provide a physical address.
What are the shipping costs to send a package to Canada?
Click here to view the details.
Do you ship internationally?
Check out our International Shipping section for more information.
How long will it take before orders are processed and shipped?
US and Canada orders are sent via UPS. Orders are sent out on business days (Monday-Friday), usually within 24 hours, 48 hours maximum from the time the order was received (depending on how long it takes to confirm your payment).
The time of arrival of your order depends on the shipping method you select. Our built in calculator lets you know exactly what types of shipping method are available to your area and what would be the cost of each one.
What is your return policy?
Click here to view our return policy.
Do you have privacy statement?
Yes, Click here to view our privacy statement. |
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